50% cancellation on the day of use in Guam, 100% cancellation on the day of use during peak season (12 / 25-1 / 7, 4 / 29-5 / 6, 8 / 7-8 / 20). Please note that a cancellation fee of 50% will be required. Please note that refunds and discounts are not possible for early cancellations and early returns after the start of rental car use.
Reservations and inquiries with Nippon Rent-A-Car Guam can be made via the Internet, such as using our website, and telephone. We recommend using our Reservation form in our website to make your requests.
When using the reservation / inquiry form on this website, please take note of these terms. We will contact you by email within 3 business days after confirming your application. * If you want to change or cancel your reservation, please email yoyaku@nipponguam.com with your reservation number. Note: If you make a reservation on the Internet, please email us for any cancellations or questions. Check your spam box or junk box in case you do not see emails from us in your inbox. Contact us if you do not receive a reply from us within three business days. Please make a reservation by phone with Nippon Rent-A-Car Guam TEL 1-671-646-1243 (office hours 8:30- 17:00). * If you want to change or cancel your reservation, please contact us by phone with your reservation number.
50% cancellation on the day of use in Guam, 100% cancellation on the day of use during peak season (12 / 25-1 / 7, 4 / 29-5 / 6, 8 / 7-8 / 20). Please note that a cancellation fee of 50% will be required. Please note that refunds and discounts are not possible for early cancellations and early returns after the start of rental car use.
Request during office hours (8:30-17:00), we offer a free pick-up service as follows. Available pick-up time 8:45-16:30.
Please call the Nippon Rent-A-Car main office to reconfirm the pick-up. Alternatively, please call us after 8:30 in the morning of the day of use. After confirming your reservation, we will pick you up at the hotel. (Time required between each hotel and main office: Approximately 5-10 minutes.)
After arriving at the airport, please call the Nippon Rent-A-Car Main Office. We will pick you up in about 20 minutes. (Available pickup time 9:00 - 16.30)
Please apply for a rental car contract at the Nippon Rent-A-Car office. Pick-up service is available only in the main office. Japanese staff or Japanese-speaking staff are available, so you can make in case you need assistance to have a contract in Japanese language.